April 23, 2010 – 10:35 am
At the 7th Annual National Minority Quality Forum/Congressional Black Caucus Health Brain Trust, Dr. Gary Puckerin reemphasized medicine’s failure at treating medical patients as customers. In my experience as a hospital manager, I’ve found the best health delivery systems and organizations pride themselves in recognizing patients as customers. As healthcare advocates, we should strategically implement [...]
I started the day thinking “all I need is a physical, how difficult can it be?”
Dear Friend of Health and Patient Advocacy, While we all wait to learn the results of the tremendous public debate on expanded health care and insurance reform, significant changes in the practice of medicine and delivery of health care are proceeding non-stop. Electronic health records are one example of how technology is transforming patient-provider interactions, [...]
February 24, 2010 – 8:17 am
Work at CryerHealth does not end at 5 o’clock. Sometimes the most exciting and thought-provoking moments happen at the score of evening events we attend around town (our town being the Nation’s Capital, Washington, D.C.). Watch for more postings in our Last Night series to venture with us into the more fun and informal healthcare [...]