Although theoretic, these fundamental questions should be of strategic importance to the industry. If the pharmaceutical industry were able to speed up “failure processes” at the stage of molecular level modeling and subsequently learn and develop new molecular models based upon more concrete data, then production of quality medical innovations may be introduced into the marketplace more rapidly.
Author Archives: dkennerson
Obsesrvations from a Wound Healing Clinic
Dr. Christopher Attinger’s wound healing clinic at Georgetown University Hospital, with its complex case-mix, aggressive treatment approach, and support service infrastructure (technology and people), may be one of the most advanced wound healing environments in the world. Having been absent from the complexities of the direct patient care environment for some time, I found myself immediately saturated with dozens of managerial observations.
Racing to Personalized Medicine
A June 2011 report by Science Progress, a project sponsored by the Center for American Progress, provides policymakers with ethical guidelines to consider and discuss personalized medicine within its broader context. The report, Addressing Race and Genetics: Health Disparities in the Age of Personalized Medicine, recognizes the now decade long sequencing of the human genome [...]
Washington, D.C.: Primary Care Hiring Microcosm
The Washington, D.C. metropolitan region healthcare system infrastructure may arguably represent one of the more competitive, complex, and innovative healthcare regions in the United States. According to a Washington Post article, Hospitals Courting Primary-Care Doctors (June 19, 2011), District of Columbia area hospitals are (and will be) taking an active role in hiring primary care [...]
Designing Healthcare for Generations
At last week’s World Health Summit 2010 (Berlin, Germany), I was most surprised to learn that countries around the world are facing strikingly similar healthcare challenges. For example, the United Kingdom, the United States, Germany, and Japan are all faced with the challenge of providing healthcare services to an aging population without a robust tax-base [...]
What Does Healthcare Mean to You?
A recent Tweet from NACSmeetings read: “Healthcare: What it means to you? Tuesday Business Program Keynote with David Cutler, Harvard Professor, 2010 #NACDS Pharmacy Conference.” Healthcare’s greatest inherent challenge is that it means something different to every person. Health is more oft than not, experienced primarily at the individual level. Healthcare is personal. The healthcare [...]
Mobile Health in Action
Setting: Washington, DC, Capitol Hill East. My morning run starts at the top of 17th Street, SE, just blocks from the United States Capitol. Instead of taking a scenic jog towards the United States Capitol, my jogging route follows the road less traveled and heads south, towards Benning Road, NE. The landscape changes quickly in [...]
Healthcare Happiness: Key to Creating a Patient-Centric Healthcare Organization
One of the keys to implementing a patient-centric model in healthcare organizations is for leaders to create an organizational culture of “happiness.” Yes, happiness. Recently, I heard a conversation by Dan Kennedy, known for coaching people to build what he refers to as the “success personality.” In this conversation, Kennedy references two key stats:
1. Eighty-percent of all Americans are unhappy with their careers.
2. Sixty-percent of Americans are unhappy with their personal lives.
When we consider these statistics within the context of the healthcare service delivery environment, a supposed “healing” environment, it goes without saying that with unhappy employees (physicians, nurses, and allied health workers) we are almost assured our healthcare organizations will struggle in providing quality care and customer service in what is arguably the most important service oriented environment.
Money Alone Won’t Fix Primary Care
Secretary Sebelius and the Department of Health and Human Services (DHHS) should be commended for the immediate $250 million provisioning from the Prevention and Public Health Fund. Although this fund provides: 1. $168 million to train 500 new primary care physicians; 2. $30 million to encourage 600 nursing students to finish school and join the [...]
Patients As Customers
At the 7th Annual National Minority Quality Forum/Congressional Black Caucus Health Brain Trust, Dr. Gary Puckerin reemphasized medicine’s failure at treating medical patients as customers. In my experience as a hospital manager, I’ve found the best health delivery systems and organizations pride themselves in recognizing patients as customers. As healthcare advocates, we should strategically implement [...]
